Dr. Zuber M. Shaikh is a highly educated, qualified and seasoned healthcare professional with more than 17 years of hands-on experience in the healthcare quality improvement, patient safety, performance improvement, risk management, safety culture, facility management, quality systems for documentation, clinical & administrative processes, human resource management and management of information.
Dr. Zuber M. Shaikh has expertise in healthcare policy, planning, designing, legal, regulatory requirements, preparation, commissioning, operations, administration, quality improvement, risk management, patient safety, performance improvement, accreditation preparations and maintenance, electronic medical records, its assessment, compliance audits/ surveys and hospital management.
He is a founder of Quality Improvement Department at Dr. Sulaiman Al Habib Medical Group Holding Company (HMG), Riyadh, Kingdom of Saudi Arabia who has standardized all the policies and processes in HMG Hospitals located in Saudi Arabia, Kingdom of Bahrain and United Arab Emirates, established a compliance survey process in order to monitor the sustainability in all hospitals to maintain the patient safety and improve the quality, developed a very exclusive Quality Improvement and Patient Safety program with the help of HMG’s software engineers, and developed the electronic medical records as per the national and international accredited standards.
He is an international visiting faculty. He has presented 22 research papers in the international conferences, published 21 research papers in the international journals and an author of academic text books for the MBA-Hospital Management and is a reviewer / editorial board of international journals.
He has successfully lead and completed 64 healthcare accreditation and re-accreditation, certification, and licensing projects, Commissioning of 7 Hospitals and 12 accreditation projects ongoing:
- Joint Commission International (JCI) Accreditation, USA – 11 Hospitals
- Central Board of Accreditation for Healthcare Institutions (CBAHI) Accreditation, Kingdom of Saudi Arabia, Essential Safety Requirements (ESR) Survey - 7 Hospitals
- Central Board of Accreditation for Healthcare Institutions (CBAHI) Accreditation, Kingdom of Saudi Arabia- 5 Hospitals
- Center for Healthcare Planning and Quality (CPQ) Accreditation, Dubai Healthcare City, Dubai, UAE- 4 Medical Centers
- ISO 15189- 2012- 4 Clinical Laboratories
- ISO/IEC 27001: 2013- 3 Hospitals
- College of American Pathologists (CAP) Accreditation, USA- 14 Clinical Laboratories
- EARL FDG-PET/CT Accreditation, Vienna, Austria- 3 Nuclear Medicine Departments
- National Accreditation Board for Hospitals & Healthcare Providers (NABH) Accreditation, India- 1 Hospital
- Clinical Operating Permit (COP), Dubai, United Arab Emirates– 1 Hospital (DHCC, Dubai, UAE)
- Clinical Laboratories and Blood Banks (CLBB), Kingdom of Saudi Arabia- 1 Clinical Laboratory
- National Health Regulatory Authority (NHRA), Kingdom of Bahrain- 1 Hospital
- Healthcare Information and Management Systems Society (HIMSS) and Electronic Medical Record Adoption Model (EMRAM), USA- 1 Hospital
- Planetree Recognition Program, USA- 1 Hospital
- Center of Excellence In Metabolic and Bariatric Surgery, Surgical Review Corporation (SRC), USA- 2 Hospitals
- American Association of Blood Banks Accreditation- (AABB), USA- 4 Blood Banks
- Johns Hopkins Aramco Healthcare Technical Survey- 1 Hospital
- Hospital Commissioning and Operations (Saudi Arabia, United Arab Emirates, Bahrain and India) - 7 Hospitals
- Magnet Recognition Program, USA-1 Hospital (Project is ongoing)
- Center of Excellence in Specialized Anesthesia for Obesity Surgery, Surgical Review Corporation (SRC), USA - 5 Projects Ongoing
- Center of Excellence in Metabolic & Bariatric Surgery, Surgical Review Corporation (SRC), USA - 4 Projects Ongoing
- Center of Excellence in Plastic Surgery, Surgical Review Corporation (SRC), USA - 1 Project Ongoing
- Center of Excellence in Orthopedic Surgery, Surgical Review Corporation (SRC), USA - 1 Project Ongoing
At present he is working as a Director, Corporate Quality Improvement for Dr. Sulaiman Al Habib Medical Group Holding Company (HMG), Riyadh, and is overseeing all HMG hospitals located in the Kingdom of Saudi Arabia, Kingdom of Bahrain and United Arab Emirates.
He has developed all the policies, procedures, plans, quality measures, protocols, and guidelines etc. as per all the accredited national and international accreditations. He has demonstrated success in managing multidisciplinary teams, meeting the organizational mission, vision and accomplished all healthcare accreditation, certification, designation and recognition projects ahead of the deadlines.
Dr. Zuber M. Shaikh is an international visiting faculty for the Deccan School of Management, Department of Hospital Management, Hyderabad, Telangana State, India and Sahayog Sevabhavi Sanstha’s, Indira Institute of Management Sciences, Nanded, Maharashtra State, India. He is conducting lectures on Quality Management, Risk Management, Human Error, Human Factors Engineering, Quality Tools & Techniques, and Healthcare related topics, including Accreditation, Patient Safety, Facility Management and Environment Safety, Contracts Management, Outcomes Measurement & Process Performance Improvement.
SKILLS FOR HEALTHCARE ORGANIZATIONS:
Quality Improvement and Patient Safety, Standards and Survey Process Education and Preparation, Risk Management, Leadership and contract management, Medical Staff Bylaws, Credentialing and Privileging, Staff Competencies, Human Factors Engineering, Business Process Re-engineering, Quality Measures, Regulatory Oversight, Finance Management and Accountability, Medical Staff Governance, Credentialing and Bylaws, Patient and Family Education, Patient and Family Bill of Rights and infection control.
EDUCATION:
- FISQua (Fellowship International Society for Quality in Health Care), Dublin, Ireland
- Ph. D (Management Science), Swami Ramanand Theerath Marathwada University, Nanded, India
- M.H.M (Masters in Hospital Management), Osmania University, Hyderabad, India
- M.B.A (Master of Business Administration-Human Resources Management), Swami Ramanand Teerth Marathwada University, Nanded, India
- M. Phil. (Master of Philosophy), Madurai Kamaraj University, Madurai, India
- M.A. (Hospital Administration), Alagappa University, Karaikudi, India
- P.G.D.H.M. (Post Graduate Diploma in Hospital Management), Pune University, Pune, India
- P.G.D.M.L.S. (Post Graduate Diploma in Medico Legal Systems), Symbiosis International University, Pune, India
- B.A.M.S. (Bachelor of Ayurvedic Medicine and Surgery), Shivaji University, Kolhapur- India.
CERTIFICATIONS:
CDI (Clinical Documentation Improvement Issues)
American Health Information Management Association, United States of America
PROFESSIONAL AFFILIATIONS AND CREDENTIALS:
- Quality Council of India-AM/WR/2188
- American Society for Healthcare Risk Management- Member ID: 8022432343
- American College of Healthcare Executives (ACHE)
- International Society for Quality in Health Care, Membership Number-1004390
- International Federation of Infection Control (IFIC), Registration No:510
- Saudi Scientific Association for Quality, Performance and Risk Management in Health Care Sector (SAQR).
- Saudi Quality Council, Membership Number- 1183
