Role Players 2022

Name : Dr. MALATHI ARSHANAPALAI

Designation :
Group Chief Medical Officer , Group Chief Quality Officer (India & GCC) & Academic Director Aster DM Healthcare

Academics :

• M D Bombay University
• Hospital Administration, Tata Inst. of Social Sciences, Bombay
• Principal Assessor & Faculty NABH(National Accreditation of Board Hospitals), Member of Accreditation Board of Australian and Canadian Standards.
• FRCP

Experience :

• Teaching – Medical school as Prof & Head & Asst Dean
• Medical Director & Chief Quality Officerof Manipal Group of Hospitals (India)
• Group Chief Medical Officer,Group Chief Quality Officer & AcademicHead (GCC) Aster DM Healthcare – From 2015 Feb till date

Role as Group Chief Medical Officer, Group Chief Quality Officer & Academic Director (India & GCC)

• Conceptualize, design and drive implementation of Aster DM Healthcare's vision and strategy for excellence in clinical & non clinical quality systems & processes to ensure patient safety & satisfaction across all business verticals viz Hospitals, Medical Centers& Pharmacies (India & GCC countries). This will be achieved by collaboration with business heads, Function Heads & other Senior leadership team members along with quality in charges of different businesses of all Aster DM Healthcare
• To develop a culture which values patient safety, clinical excellence and continuous improvement leading to high reliable processes and outstanding clinical outcomes on par with National & International benchmarks.
• Contribute to clinical development programs across the group& setting up Global Centers of Excellence
• Champion strategies in Clinical Governance including Multidisciplinary teams.
• Develop Key performance indicator in concurrence with clinical Leads
• Collaborate with Country head/ Chief Executive Officers to ensure financial performance with lean and efficient strategies.
• Guiding design& commissioning of new units being established under Aster DM healthcare group as well as develop internal quality systems a digital transformation mindset • Adopt a Consumer Mindset and reset processes and patient touchpoints • Become digital-first as the default to force addressing what is easy and hard for maximum benefit • Prioritize data: collection from core operating systems and patient's sources/apps and tools, aggregating, analyzing for insights on a proactive basis.
• Facilitating transformation strategies like implementation of tools such as EHR and digital front door solutions including EMR adoption by clinical teams.
• Develop strategies to Integrate new technologies& facilitate healthcare's digital transformation
• Supporting Senior management to take informed decisions on strategic innovations & providing inputs for developing innovation & research programs
• Drive initiatives to mitigate risks in the system through
a) Analyses of existing systems to identify scope of risk.
b) Design approach to reduce the severity of risk impact and/or probability of occurrence.
c) Lead the initiative to define and track parameters for risk mitigation.

• Support & guide for JCI Accreditation & NABH (National Accreditation of Board of Hospitals - Quality Council of India) & other Accreditation standards across Aster D M Healthcare.
• Participate in orienting and training Clinical Staff and other hospital staff members to policies and procedures related to quality and patient safety as well implement strategies for doctor's performance management.
• Collaborate with Information Technology to develop IT strategies that will support patient centric care, Quality, research& innovation.